I love/hate Skyfire Browser
Friday, February 12th, 2010I really love the Skyfire browser. The browser itself gets an “A”.
But Skyfire’s registration process for the browser gets a big fat “F” in my book.
Ever since I first tried Skyfire a few years ago, I have had horrible experiences with trying to stay registered. Perhaps that is due to the frequent change of devices I have had, but still, I should be able to correct the problem without much trouble. I have even registered with various email addresses in the past, and when trying to reset the password for any of them, it just does not work.
I attempted to log in with my Gmail account, and it said I had the incorrect password (which I had recorded in my Spb Wallet). From the browser, I chose “Reset My Password” and received the usual reset email:
I then was taken to Skyfire browser and entered in a new password:
And here we go again - “Your account is currently unavailable”.
In an attempt to get to the bottom of this, I went to their forum, and get the following message:
Important: Only Skyfire users can post to these forums. To start using Skyfire, go to the Get Skyfire page. Establish a Skyfire account from the Skyfire Start Page. Use the username and password to sign in to the forums.
So, I can’t get to the forum to ask a question about my account because I need access to my account to access the forum! Incredible! And emails to support have gone unanswered, which in a way, I can totally understand, because email can be overwhelming.
UPDATE: I received a response, acknowledging there is an issue: “The ops team is currently looking into some problems such as you describe: users are unable to properly reset their passwords and access their accounts.”
That’s a start. Thing is, I’ve experienced this very thing with Skyfire for years. They need to resolve this issue which apparently keeps rearing it’s ugly head…
Today Skyfire announced that they’re opening up registration of their free browser to all. In addition, they’re announcing the .8 version of their revolutionary product for Windows Mobile. The new version of Skyfire adds even more speed and ease to browsing the Internet from a mobile device.








